Welcome to ISSL Customer Support
These days most business relies heavily on computers and software, therefore it is important that you are able to obtain support should you have a problem.
The staff at ISSL are fully trained to help you deal with your software related problems and can be contacted via our ticket system 24 hours a day, 7 days a week. To send a support request, send an email to support@issl.co.uk. You may also connect to our support system by going to http://www.ticket.issl.co.uk.
| SOFTWARE TRAINING |
To get the best out of anything, training plays
an essential part. The more knowledge you have about something then you are
in a better position to make it work for you!
ISSL's dedicated training room |
jakX is a complex system, it does everything
that an agent needs; from the initial request for a market appraisal right
through to completion with all aspects in between covered. Yet, despite it's
complexity, it is user friendly once you have the know how!
ISSL has made training more accessible now by opening
up a specific training room in our offices. This room is used solely for training
agents on the software. There are designated training computers linked to
training databases where all aspects of the software can be covered. All training
courses can be tailored to your own needs so if you already have the basics
and know how to enter properties but would like to know more about designing
your own brochures or creating your own letters for the software to produce,
then no problem.
We do find that agents learn far more about the software if they are taken
out of the office as there are fewer distractions. Naturally, we provide refreshments
throughout the day and lunch. One day is never enough to learn the whole system
inside and out, but with this knowledge that you already have and what you
will learn you will be able to get much more out of the software |
| Courses |
We restrict course to 4 people at a time. This ensures that all levels of
computer skills are taken into account.
The costs are much lower than a staff member coming out to your office.
£25 plus VAT per person per day (including lunch and refreshments) |
| On-site training |
We have found through experience that this is not the best method of training
and generally would not advise it, but in saying that, having on-site training
is better than no training at all!
The cost of this is much greater as, naturally, we have travelling expenses
to your office and to get a full day in this can mean an overnight stay beforehand.
1 day - £495 plus VAT (N.B. you can have as many delegates attend as
required) |
| Money spent on training can save so much in the long run! |
For more information call our customer services team on - 01706 877477 or email us at: support@issl.co.uk
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